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Adding Charges to Tenants

  1. Find the lease to add the charge

    You can find leases by searching the Delinquent Leases report or Tenant Directory. Click the lease ID link to open the lease.

  1. Select Create Transaction when viewing the lease

  1. Select a Type of charge from the drop down menu. Fill in the date, description, and amount.

    • Rent - Will increase the Tenant's balance due.
    • Tenant Credit - Will reduce the Tenant's balance.
    • Tenant Fee - Will increase the Tenant's balance due.
    • Amenity - Will increase the Tenant's balance due.
    • Tenant Services - Will increase the Tenant's balance due.
    • Security Deposit - Will increase the Tenant's balance due.

  2. Select Submit. The Tenant's account will immediately reflect the new balance.